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How to transfer non domain (i.e. .com, .net, or .org etc.)

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To transfer a non or top-level domain name (TLD), such as a .com, .net, or .org domain, you will need to follow the steps set out below
(Some of which will need to be completed with RACKZAR and some with the new registrar).

You will not be eligible to transfer a domain for a 60-day period after the below events:


     • Registering or transferring a domain name;
     • Updating the registrant contact's organisation;
     • Updating the registrant contact's first or last name and where an organisation is not listed.

For more information, please see: ICANN's Inter-Registrar Transfer Policy


Complete the following steps with RACKZAR:

  1. Verify that your domain name is eligible for transfer. Check to see if your domain is subject to any transfer restrictions or holds, and make sure it is not expired or close to expiring.

  2. Make sure that the domain administrator's contact information is correct; as all emails regarding your domain transfer will go to the administrator's email address.

  3. If the domain has Protected Registration or Private Registration, you will need to cancel it prior to the transfer.

  4. Before initiating the transfer, make sure that you have a backup of your website and email data.

Complete the following steps with your new registrar:

  1. Obtain an authorisation code (also called an "EPP code" or "transfer code") from your new registrar. This code is required to authorise the transfer. Many country-code top-level domain names (ccTLDs) don't require an authorisation code. However, there are a few exceptions where you'll need to contact our support staff at RACKZAR in order to get an authorisation code.

  2. Initiate the transfer with your new registrar. You will typically need to provide the domain name and authorization code, as well as pay a transfer fee to the new registrar. The process may be different for each registrar, so you may need to consult the new registrar's help or support desk for specific instructions.

  3. Approve the transfer. You may need to confirm the transfer via email or in your new registrar's control panel.

  4. Wait for the transfer to complete. The transfer process can take up to 10 days, depending on the TLD and the registrars involved.

It's important to note that transferring a domain can sometimes result in downtime or other issues with your website or email. Be sure to follow the transfer process carefully and keep your website and email provider informed of the transfer to minimise any potential disruptions.

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